Shipping Policy

At Tomf, we are committed to delivering your favorite fragrances quickly and safely. Please review our shipping policy to understand how your order will be handled.

1. Processing Time

• Orders are typically processed within 1-2 business days after payment confirmation.
• During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods & Delivery Time

• We offer standard shipping across the United States, which usually takes 3-7 business days.
• Expedited shipping options may be available at checkout for faster delivery.

3. Shipping Costs

• Shipping fees are calculated at checkout based on the delivery location and selected shipping method.
• Free shipping promotions may apply for orders over a certain amount—please check our website for current offers.

4. Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.
• You can use this tracking number to monitor the status of your delivery online.

5. Shipping Restrictions

• Currently, we ship only within the United States.
• We do not ship to P.O. boxes or APO/FPO addresses at this time.

6. Delivery Issues

• If your package is delayed, lost, or damaged during shipping, please contact us at [email protected] or call +1 (479) 202-8645.
• We will work with the carrier to resolve the issue promptly.

7. Address Accuracy

• Please ensure your shipping address is accurate and complete at the time of order. Tomf is not responsible for delays or lost packages due to incorrect address information.